Summary
Verified · 630 reviewsHeads Up For Tails is a premium pet store and spa in Chennai offering grooming services, treats, and accessories. While generally well-regarded for service quality, prices are on the higher end.
Pros
- Knowledgeable and patient staff providing detailed product guidance
- High-quality grooming service with gentle pet handling
- Good selection of pet accessories and treats
Cons
- Premium pricing may be expensive for some customers
- One serious incident reported with poor nail trimming causing injury
- Inconsistent follow-up on customer complaints
Top reviews
My cat’s 3 paws are bleeding, they chopped off her entire nail on the front right paw, it’s swollen and bleeding, having to rush to the vet. Hind two paws are bleeding too. They had the audacity to tell me that the injury is there from before. After speaking to the manager he said he will come to the vet and see what is the issue to support us but that won’t stop my cats bleeding and injury right? Never coming back here. Update: they never called to check on what they have done with my poor pet. Just took their money and happily causing injury
I have been buying treats for my pet from HUFT since 2022 and any queries regarding food products the staff explains with so much of patience and they even recommend the best food for your pets.. And on my pet's birthday they even customized an amazing name tag and a cute bandana.. I Highly recommend Heads Up For Tails to all paw friends 🐾 and pet parents🤗❤
As always, the staff were more than helpful. The options were umpteenth and the best part is that you could see lil ones roaming around.
