Summary
Verified · 182 reviewsParadise Biryani on MG Road is a cloud kitchen serving Hyderabadi-style biryani with mixed customer experiences. Multiple complaints about food quality and service have been reported, though some customers confirm authentic Hyderabadi taste.
Pros
- Authentic Hyderabadi biryani taste according to some customers
- Cloud kitchen convenience with delivery options
- Brand recognition as Paradise franchise
Cons
- Multiple reports of poor food quality and stale ingredients
- Concerning customer service and staff behavior
- Delivery reliability issues and location accessibility problems
Top reviews
AVOID THIS PLACE – STALE FOOD, POOR QUALITY & NOW STOMACH PAIN! This is by far the worst experience I’ve had with food delivery. I ordered from Paradise Biryani – MG Road (Cloud Kitchen) expecting quality, but what I got was stale, low-grade food that made me sick. The biryani had zero aroma, tasted bland and dry, and the chicken was clearly not fresh – it felt like yesterday’s leftover, just reheated and packed. The rice used was broken and cheap, not the quality you expect from a brand like Paradise. I’ve even attached an image of the rice to show how bad it was. Worst of all – after eating just a portion, I started experiencing stomach pain. This is serious and unacceptable. Food safety is not a joke. This is the last time I’m ever ordering from Paradise. They are openly serving low-quality food at premium prices. This feels like a complete cheating of customers and misuse of brand name. To other customers – PLEASE AVOID THIS RESTAURANT. Do not risk your health and money. Zomato– I request you to look into this urgently. This isn’t just bad service, this is a health hazard. Paradise management should be held accountable for the poor food quality being served under their name.
I am giving 1 star just because no other options, staff behaviour is disscuting, very rude....they even don't know how they talk with customer and treat customer. I have ordered food and ask them after 1hr 5 min just for concern that way delaying my parcel, they said we are not interested to waste our time to talk with me. I request to all who were ordering food to this restaurant, please ensure that are you taking correct choice for meal
Yes it's a Hyderabad type paradise nizami biryani same taste. Modifications: directions to the store is inadequate, we felt difficult to find the exact location, need appropriate sign boards, and also please add a pic of paradise logo, so we can easily understand it's an authenticate paradise store.


