Summary
Verified · 1060 reviewsCrossword is a well-established bookstore in Phoenix Palladium Mall offering books, stationery, toys, and gifts across multiple categories. The store provides a peaceful environment for book browsing with knowledgeable staff and regular cultural events.
Pros
- Extensive collection across genres and age groups
- Peaceful, spacious ambience ideal for browsing
- Helpful and knowledgeable staff
Cons
- Higher prices compared to online retailers
- Occasional issues with damaged books and stock availability
- Some concerns with membership program terms
Top reviews
Crossword Bookstore 📚 📍 Location: Third Floor, East Zone, Phoenix Palladium Mall, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013 ⭐ Rating: 4.0/5 (Based on 33+ reviews on Tripadvisor) 🌟 About Crossword is more than just a bookstore—it’s a cultural hub where literature comes to life! With the broadest collection of books, stationery, toys, and unique gifting items, it fosters interaction among authors, poets, and avid readers. Whether you’re seeking knowledge, entertainment, or enlightenment, Crossword offers a serene escape for book lovers of all ages . 📖 Collections & Offerings · Books: Fiction, non-fiction, business, kids’ books, regional languages (Marathi, Hindi, Gujarati, etc.), and bestsellers . · Stationery & Gifts: Journals, notebooks, pens, art supplies, and book-related gifts . · Toys & Games: Educational toys, puzzles, and games for toddlers and grown-ups . · Exclusive Brands: Milan, Legami, Balvi, and OOLY . ⏰ Store Timings · Monday–Friday: 11:00 AM – 10:00 PM · Weekends & Public Holidays: 11:00 AM – 10:00 PM 💰 Pricing & Membership · Black Card Membership: Offers discounts and vouchers (⚠️ Note: Some reviewers reported issues like hidden terms, validity limited to one year, and higher book prices compared to online platforms. Clarify details before purchasing) . · General Pricing: Books may be priced higher than online retailers, but the curated selection and experience justify the cost for many visitors . 🛎️ Features & Amenities · ✅ Spacious, calm, and peaceful environment . · ✅ Knowledgeable staff and excellent customer service . · ✅ Valet parking available (⚠️ Some recent complaints about valet mismanagement; consider self-parking if possible) . · ✅ Wheelchair accessible . 📌 Visitor Insights · 👍 Pros: · "Bookworm’s dream" with a vast collection . · "Spoilt for choice" with impressive prices on select items . · Great for families, kids, and solo readers . · 👎 Cons: · Occasional issues with valet parking and membership schemes . · Books may be costlier than online platforms . 🎯 Why Visit? · Ideal for browsing physical books in a tranquil setting. · Perfect for finding unique gifts, toys, and stationery. · Hosts author events and cultural activities . --- 📞 Contact: Not listed (Visit mall directory for assistance) 🌐 Website: Crossword Bookstores --- #CrosswordBookstore #PalladiumMumbai #BookLovers #MumbaiReading #Bookstore #KidsBooks #Stationery #PhoenixPalladium
A must do place at palladium. A regular jaunt for the kids. Next to gaming arcades …. But a much better value for time . Must visit
Store manager and staff are really helpful and understanding cooperative.. Loved the service provided by crossword store.. I would love to visit again in crossword store. Specially for kesar. She has very good product knowledge and very much polite in talking.


