Summary
Verified · 11673 reviewsThe Oberoi New Delhi is a luxury hotel known for its sophisticated ambiance, elegant rooms, and high-end dining options. While the property and accommodations consistently impress guests, service quality can be inconsistent.
Pros
- Luxurious interior design and well-maintained facilities
- Excellent food quality across multiple restaurants
- Beautiful city views and elegant room furnishings
Cons
- Inconsistent concierge service and communication
- Rooms slightly smaller than expected for the price point
- Issues with spa booking coordination
Top reviews
Had a lovely experience at The Oberoi New Delhi. We tried the Chinese restaurant, Baoshuan, and the food was really good. Everything was well-balanced and beautifully presented. Highly recommend the pork ribs perfectly cooked, flavourful, and absolutely worth trying. Would definitely visit again!
Concierge was a disappointment I reached out to the concierge two days before our stay, but they only responded a few hours before our arrival. There was a lot of miscommunication, and while we eventually managed to book transportation, it took unnecessary back-and-forth. They also gave us incorrect advice on timing for our airport transfer, which I found unprofessional. To their credit, they did try to make up for the frustration by arranging a nice setup for a special occasion. Unfortunately, by that point, I was no longer interested in anything they had to offer. Then we booked a spa appointment to which concierge said it was all set. Once we got to the spa, it turned out that they weren’t informed and no booking was made. We had to star over. Definitely not worth what we paid for. Treatment was unacceptable from The Oberoi New Delhi. On the other hand The Oberoi Mumbai the concierge service was exceptional. On a positive note, the hotel and room were lovely—no complaints there.
On 11th January, 2026, the Pharmaceutical company, Emcure (cure and beyond) conducted International Symposium on Semaglutide in Obesity and CVD which took place in the ballroom of The Oberoi Hotel. It was a great experience to attend such knowledgelable symposium in such a luxurious hotel. Session was for 4 hours and they provided coffee/cappuccino/tea in between. After the Symposium, there were multiple dishes from starters to desserts which were all good in taste. I was enthralled by the hotel's interior which was lavishing and also well maintained. The ambience was good and the hotel was filled with foreign tourists. Hoping for an overnight stay in this hotel which is very calm, luxurious and elegant.


