The Ritz-Carlton, Bangalore

We stayed here to celebrate my daughter’s birthday, and we were truly touched by the wonderful hospitality. We had reserved dinner at the Chinese restaurant, but unfortunately it seemed the reservation had not been communicated properly, and our table was not prepared. That was quite surprising. However, aside from that, everything else was lovely. The pool was fantastic, and we really enjoyed the beer juice and snacks by the poolside everything was delicious. I do wish there had been a shower room nearby (perhaps there was one and I simply didn’t notice!), as we ended up walking back to our room feeling quite cold. In any case, the breakfast was excellent. It was my first trip traveling alone with my two children while my husband was away, and the experience gave me a lot of confidence. This is truly thanks to the incredible hotel staff. Thank you so much for making our stay so special. Since it’s only about 30 minutes from our home, we would love to visit again.

The staff at this hotel are exceptional. They take care to get to know you. The service is beyond five star. The food is fantastic, such variety and chef is fun and always wanting to cook for you to show local food. We have felt so looked after and spoilt. Will remember our stay forever. Very special. Thank you.

We stayed at The Ritz-Carlton, Bangalore for one night with high expectations for a luxury experience. While there were some positives, overall the stay did not fully meet the standards we expected from a hotel in this category. The breakfast buffet at The Market was actually very good, with a wide variety of options and a pleasant dining experience. The Market restaurant overall was one of the better parts of our stay. However, we felt that the arrival and guest reception experience could have been much better. Welcoming guests and directing them to the front desk did not feel very smooth or attentive, and throughout the stay we did not consistently feel well attended to. We have stayed at other luxury properties such as Leela Palace, banyan tree and in comparison the hospitality and overall warmth here felt quite lacking. The rooftop cocktails were also disappointing for a hotel of this level. Additionally, our experience at Zaaiya, the Indian restaurant, was unfortunately not good. The food quality did not meet expectations, especially considering the premium pricing and reputation of the hotel. Overall, while there were a few good aspects to the stay, particularly the breakfast and The Market restaurant, the overall luxury experience did not feel fully worth the high price we paid.