Summary
Verified · 5946 reviewsLivspace - Interior Design Studio in Okhla is known for its efficient and professional interior design services, receiving high praise for project management and customer satisfaction, though some customers have reported issues with communication and follow-up.
Pros
- High-quality work and attention to detail
- Efficient project management and timely completion
- Professional and cooperative staff
Cons
- Lack of proactive communication and follow-up
- Some customers experienced dissatisfaction with service quality
Top reviews
I would like to take this opportunity to express my gratitude for the exceptional work delivered by Livspace on my home interior project. From the initial planning stages to the final handover, the entire process was managed with great efficiency, professionalism, and attention to detail. A special mention to Mohammad faizan and Sakshi Shrivastav for their dedication and hard work. The proactive approach, problem-solving skills, and meticulous execution done by Mohammad faizan played a crucial role in ensuring that the project was completed to perfection. Their efforts made the entire experience smooth and hassle-free. Now that the project has been successfully completed, I am satisfied with the results. The overall transformation was as per the expectations, making this a truly rewarding experience. Thank you once again for your support and the incredible service provided by the entire Livspace team. I truly appreciate all the hard work and would be happy to recommend Livspace to anyone looking for a high-quality, well-executed home interior solution.
I am extremely dissatisfied with the quality of service provided. Feedback was collected during the initial meetings; however, there was no subsequent follow-up from the team. Instead, the responsibility to continuously follow up was placed on the customer, which is unacceptable. It should be the company’s responsibility to proactively communicate updates and next steps. There is a clear need for the organization to strengthen its internal processes and accountability mechanisms. Given the lack of professionalism and poor customer experience, I intend to escalate this matter to the consumer forum. It is highly disappointing that such service standards are maintained while expecting positive customer reviews.
It was an amazing experience with Livspace. Our whole modular kitchen and wardrobes were done by Livspace..Special thanks to the project manager Mr. Faizan khan and his team for completing the project within set timelines.. Appreciate your efforts and proactive approach and the way you lead your team is admirable...keep up the good work 👍👏


