Summary
Verified · 1555 reviewsArtium Academy offers music lessons with a focus on student support and flexible scheduling, but has faced criticism for technical issues and reliability in class scheduling.
Pros
- Patient and supportive teachers
- Well-structured classes with ample resources
- Flexible scheduling and accommodating staff
Cons
- Frequent technical issues affecting class time
- Inconsistent reliability in scheduling classes
- Loss of significant class time due to early endings
Top reviews
My daughter has been learning from Lakshmi Priya ma’am and she is one of the most patient, kind and melodious teachers. Thank you ma’am. We had to re register for the next course and Akshay Subash, the Lead with the support team was again extremely patient, kind and supportive. In spite of my erratic schedules and multiple postponement, he worked through the process and helped me book more classes. Thank you, Akshay.
I had a trial guitar class with the academy and it was a really lovely experience. The three people I interacted with, Shreya, Jeremy and Kuntal were extremely friendly, sweet, and genuinely helpful. They made me feel comfortable right away and explained things patiently. It felt really welcoming and encouraging, especially for a beginner like me. I truly appreciate their kindness and support and look forward to the upcoming classes.
I'm a bit disappointed with our experience at Artium. My daughter has been taking online classes, but there are a few ongoing issues. Sometimes the internet on the teacher's side doesn't work properly, and classes often end 5 to 7 minutes early. On top of that, another 5 to 7 minutes are spent just booking the next slot. While scheduling is understandable, losing a significant chunk of class time each session—especially with the high fees—is frustrating. Over 10 sessions, we’ve lost nearly an entire class's worth of time. It really feels like there’s no accountability for ensuring the full class time is used. My daughter even asked me not to mention any teacher's name, worrying it might affect them. But this is a broader issue—one that the team should be monitoring. Are all students getting the full hour they’re paying for? I’ve attached screenshots as proof. Sadly, I won't be enrolling my daughter again. I feel in-person learning will be more effective and reliable.


