Summary
Verified · 614 reviewsNature Wellness Spa in Lower Parel offers massage services with mixed customer experiences. While some find it relaxing and soothing, others report inconsistent service quality and professionalism issues.
Pros
- Calm and relaxing atmosphere for some clients
- Natural and soothing ambiance
- Convenient South Mumbai location
Cons
- Inconsistent massage pressure and technique
- Service quality doesn't always match price point
- Reports of unprofessional staff behavior and management issues
Top reviews
I recently visited this spa with high expectations, but unfortunately, the experience did not match the price charged. The service quality was average, and the overall experience felt rushed rather than relaxing. Hygiene and ambience were acceptable, but not at the level expected for the amount paid. The treatment did not feel professional enough to justify the cost, and overall it did not provide value for money. I hope the management improves service quality, therapist professionalism, and customer experience in the future.
Worst experience ever I don't want to give one star it's zero what I want to give waste of money Hot shower bath just with cold water Staff was yawing during giving massage and just moving her hand without any pressure Will never go again
Totally love the vibe the team and how natural everything feels like they just want you to relax
