Summary
Verified · 3291 reviewsOrange Health Labs provides at-home blood testing and health checkup services in Mumbai, with mixed experiences regarding punctuality and service reliability. Most customers praise their professionalism and quick turnaround times, though some report scheduling issues.
Pros
- Fast report delivery within 6 hours of sample collection
- Professional and well-trained technicians in proper uniforms
- Punctual service with technicians often arriving early
Cons
- Communication issues when scheduling conflicts arise
- System coordination problems with third-party bookings
- Inconsistent customer service response to complaints
Top reviews
The Orange has a superb setup, and the staff are highly professional and well-trained. They are very punctual and committed to their timelines. For home sample collection, the staff arrived even before the scheduled time. The report was delivered within their promised TAT of six hours. I highly recommend Orange for their good and professional work.
Hello Orange Health Labs, The eMedic, Khadija Maqbool Khan, from your Cardio Health Centre is very good. She conducted our blood tests properly and also provided home visit services. She informed us that the report would be ready within 6 hours, and we received the report accurately and on time. Thank you, ma’am, for guiding us so well. I am giving her 5 stars for her excellent service. ⭐⭐⭐⭐⭐
Blood collection service taken at home in Chembur. The technician visited our place 5 minutes before scheduled time at 6:40AM and sample was taken On-Time. Highly impressed by the professionalism of the technician. He was neatly dressed and in Orange Labs Uniform and took the samples efficiently and without any hassle. Before taking samples, the technician showed all medical equipment to be used for sampling and confirmed that they are sealed and safe for use. Further, the reports came 2 and half hours of the visit by 9:10AM well before committed time, which sure is Remarkable. Fully satisfied with the service. Keep it up. 5-Stars for the Service.


