Summary
Verified · 583 reviewsCrossword is a bookstore in South City Mall, Kolkata known for attentive customer service and diverse book selection. Staff members like Shiba and Ramkrishna receive consistent praise for their product knowledge and assistance.
Pros
- Exceptionally helpful and knowledgeable staff
- Good gift wrapping service available
- Has a half-off books section for bargains
Cons
- Limited variety compared to other branches
- Bargain section could be better stocked
Top reviews
I have met such a lovely staff. He is worthy to be praised. The way he assists me to buy your products. He is a genius. He literally know how to greet and treat the customer. Please give him increments asap. Shiba mirdha.
Delighted to see Ramkrishna in crossword bookstall who is having full knowledge of books and can easily assess the need of a customer. He is really an asset for book lovers. May The Crossword flourish by his good skill and nice courteous behaviour.
I like to do a treasure hhere in the half-off books section especially and have found some treasures at times. But nothing beats the Siliguri store in that. I wish we had more variety here too.


