Summary
Verified · 7365 reviewsSKINOS is a dermatology clinic led by Dr. Shruti Gupta, specializing in laser treatments and skincare services. The clinic offers professional medical care in a modern facility, though there have been occasional issues with staff coordination.
Pros
- Highly skilled and patient-focused doctor who explains procedures thoroughly
- Clean, well-maintained facilities with a comfortable atmosphere
- Attentive nursing staff who prioritize patient comfort during treatments
Cons
- Some communication issues between staff members
- One reported incident of poor handling of client conflict
- Inconsistent staff service quality across different visits
Top reviews
*Worst experience* I visited this clinic to remove my friend skin tags. Since laser removal can leave scars if not performed by a skilled professional, I carefully researched and read reviews before making an appointment. The facilities were good, and my consultation with the doctor was satisfactory. As I was considering both scar prevention and skin recovery, the cost was not a major concern for me. However, there was a family at the clinic who behaved in a very unpleasant manner multiple times. I simply looked at them to express my discomfort, but surprisingly, most of the staff (except the doctor and that family) complained about me instead. I do not understand why I was asked to move when I was not causing any disturbance, while the family who created the issue was left alone. In addition, there was a clear lack of communication among the staff. One staff member told me to go for another consultation with the doctor, while the counter staff gestured that it was not necessary. Due to this confusion, I spoke directly with the doctor and eventually received an apology. Although I received an apology, this was the worst experience I have had visiting a hospital in India. Because of the staff’s behavior—not the doctor’s—I will never visit this clinic again.
I had a really good experience with Dr. Shruti Gupta. She is very kind, patient, and explains everything properly. She made me feel comfortable and listened to my concerns carefully. The staff was also very polite, friendly, and helpful throughout the visit. Overall, the environment was welcoming and professional. I’m very satisfied with the treatment and would definitely recommend her to others ✨🫶🏻
I had a wonderful experience with my laser treatment at Skinos Clinic under Dr. Shruti Gupta. The entire team, staff is extremely polite, friendly, and cooperative. They truly prioritize patient comfort throughout the treatment, they made sure I was relaxed and well taken care of. Even small gestures like regularly checking on me and offering refreshments made the experience feel very comfortable and premium. Dr. Shruti Gupta is highly professional and knowledgeable. She explained the procedure clearly, guided me well, and also provided helpful skincare advice tailored to my skin. The laser treatment showed very good results and the procedure was smooth with minimal discomfort. Overall, I am very happy and satisfied with my experience. The care, results, and supportive staff make Skinos Clinic highly recommendable for anyone considering laser treatments.


