The Imperial New Delhi

The Imperial is one of my favourite hotels in the world. Arriving through the gates feels like entering an alternate universe where everything is beautiful, calm and clean. You get a genuine sense of great hospitality from all staff and feel extremely well cared for. It is a unique hotel that embodies the history and culture of early 20thC Delhi, they have gone to great lengths to maintain the historical aspects of the hotel while keeping it updated with all comforts and mod cons. Shout out to the wonderful spa and the huge pool!

The Imperial delivers truly exceptional service from start to finish. From the seamless airport pickup to the warm welcome upon arrival, everything felt effortless. I didn’t even need to visit the reception — I was personally received and all formalities were handled comfortably in my room. Despite a very short stay, I experienced the spa with a manicure, pedicure, body wrap, and a Vitamin C facial — and the spa team was outstanding across the board: highly professional, attentive, and genuinely caring. The hotel itself is pure luxury, from the stunning lobby and beautifully appointed rooms to the spa facilities. The level of service is rare even among top five-star hotels and absolutely justifies the price. Room service, food quality, and the friendliness and interest shown by every member of staff were simply remarkable. Even in just one day, this hotel left a lasting impression. An exceptional experience in every sense — service, quality, atmosphere, and cuisine. Truly world-class.

Our stay at The Imperial in New Delhi was absolutely sensational. From the very first moment, the level of service was outstanding and truly on another level. Throughout our entire stay, the staff was incredibly attentive and always ready to help with anything we needed. It is rare to experience such genuine hospitality and professionalism. What impressed us most was the consistency of the service across the entire hotel. Every interaction felt warm, thoughtful, and highly professional. We travel frequently and have stayed in many excellent hotels around the world, but the service here really stood out as something special. A particular highlight was the breakfast service. The quality of the food was excellent, but what made it truly memorable was the exceptional service provided by Niti. Every morning he delivered sensational service, was extremely attentive, and made us feel genuinely welcome. His professionalism and friendliness left a lasting impression on us and made our mornings at the hotel especially enjoyable. Overall, everything about our stay was outstanding — from the service to the atmosphere and the attention to detail. We can only recommend The Imperial to everyone and would return at any time.