Vetic Pet Clinic Greater Kailash 1

Extremely painful, unprofessional, and unacceptable experience. We lost our beloved pet due to a serious mistake made by this clinic, and the emotional trauma this has caused is something we will never forget. We trusted this clinic with a life that was family to us, and that trust was completely shattered. There was zero internal communication among the staff and doctors. Even after booking our appointment online, we received more than 6 calls from different people, all asking the same questions. The worst part was that we continued to receive calls even while we were physically standing at the billing counter. This clearly shows how disorganized and careless their system is. On top of this chaos, every single visit came with increased charges without any proper explanation or transparency. There was no clear treatment plan, no confident diagnosis, and no justification for why the costs kept going up. It felt like money was the priority, not medical care. After losing our pet due to their mistake, we went back to the clinic to request a refund, hoping at least for some accountability. Instead, the staff behaved in an extremely rude and disrespectful manner, completely ignoring our concerns. We were told things like “call whoever you want”, showing zero empathy, responsibility, or professionalism. This attitude toward grieving pet parents is completely unacceptable. A clinic that deals with lives should show compassion, coordination, and competence. Sadly, this place showed none of that. Pets are not business tools—they are family. I strongly warn other pet parents to think carefully before trusting this clinic. No amount of money can replace the loss we suffered here.

I took my cat for a dental scaling procedure. After the procedure, I was handed antibiotics by the receptionist without any explanation on dosage or frequency from the doctor. The receptionist wrote “4 ml twice daily for 10 days” on the box. Later, I checked the uploaded prescription on the app — it only mentioned “4 ml” without frequency. After several hours of trying to reach the doctor, I finally got a call around 1 a.m. and was told the correct dosage was 4 ml once daily. Such an error could have caused serious harm if I hadn’t double-checked. During the procedure, I was informed that one tooth needed extraction and shown a video of it, which I appreciated. However, the additional charges quoted were almost three times the amount initially mentioned for dental scaling, excluding anaesthesia. A price increase of that magnitude should have been communicated upfront, as it directly affects treatment decisions. The doctor’s skill seemed sound, but the lack of accurate guidance, transparency in billing, and clarity in aftercare was disappointing. Clients deserve clear information and honest communication — especially when their pet’s health is at stake.

Worst experience at Vetic. My cat’s bandage didn't even last the ride home, showing a lack of care in application. To make matters worse, Dr. Anurag was consistently 30 minutes late for every appointment. Highly unprofessional and would not recommend. They were not even sure of treatment. Waste of time and money!