Summary
Verified · 3721 reviewsHotel Residency is a modest property with mixed reviews, known for helpful staff but showing signs of age. The hotel offers room service and dining facilities, though quality and maintenance are inconsistent.
Pros
- Attentive and friendly service staff across departments
- Clean and spacious rooms available
- Good breakfast service
Cons
- Aging infrastructure and furniture needing renovation
- Inconsistent room quality and cleanliness
- Communication issues with phone and email systems
Top reviews
⭐⭐⭐⭐⭐ We had a wonderful stay at this hotel. The rooms were amazing—clean, spacious, and comfortable. The staff went above and beyond to make us feel welcome and supported. Not only that, the restaurant staff was also very helpful and served breakfast with such happiness and care. Great hospitality all around!
Excellent stay, polite, helpful room service. Great food. Giving a four star for room as the toiletries were past expiry date.
Booked superior room but was given top floor room in front of store room. Thrice changed room and was not good. Finally had to check out abruptly. Need to improve hygeine, quality and service. Phones are not reachable. The emails are recd without mobile numbers etc.
