Summary
Verified · 748 reviewsVetic Pet Clinic Defence Colony is a modern veterinary facility offering medical care, grooming, and routine services. While some clients praise their professional care and grooming services, others report concerns about wait times and medical treatment decisions.
Pros
- Professional grooming services with attentive staff
- Clean, well-maintained modern facility
- Kind and patient doctors for routine care
Cons
- Long wait times and scheduling issues
- Concerns about aggressive medication protocols
- Limited doctor availability at times
Top reviews
I had a doctor’s appointment scheduled at the Vetic Defence Colony branch today (Sunday 8 June 2025) at 3 PM. As advised, I arrived a bit early. After waiting for 10 minutes, the receptionist informed me that the doctor was having lunch and asked me to wait another 5 minutes. I agreed. However, after 20 more minutes of waiting, I asked the receptionist again. This time, I was told the doctor was actually outside the clinic for lunch. He called the doctor and assured me they were on their way, requesting I wait another 5 minutes. I waited an additional 15 minutes, but the doctor still didn’t arrive. I then asked if there was any other doctor available, as the app showed three doctors while I was booking. The receptionist told me there was no one else at the clinic. After waiting a total of 40 minutes without being seen and with no doctor present, I had to leave and book a return cab. This experience was extremely disappointing. It’s unacceptable that a clinic would have no doctor available, especially considering potential emergencies. I’ve always been skeptical about the Defence Colony branch — and today they proved why. Very poor experience.
This is for Dr. Manish Chaudhary… thank you so much for taking such great care of my 4-month-old kitten when she was suffering from constipation. We were extremely worried, especially since this is our first time having a pet, but your kindness, patience, and professionalism truly reassured us. You took the time to answer all our fears and doubts, and that meant a lot to us. We’re really grateful for your support and care. Thank you again for everything.
I was blown away by the professionalism and care shown by the groomer. My pup was a bit anxious at first, but the groomer made him feel at ease. The cut is perfect! 5 stars isn't enough, l'd give 10 stars if I could! Special assistant miss mona singh


