CMRI Hospital | CK Birla Hospitals

Dear Hospital Management Team, Yesterday I visited your hospital, which is ranked among the top hospitals in Kolkata according to Google rankings. During my visit to the 1st floor, I noticed something that surprised me. The evacuation plan has been installed behind the reception area (opposite Room No. 39). As far as I know, evacuation plans are meant to help people quickly understand exit routes during emergencies. The current placement may not be ideal. I also observed that the main corridor is being used as a waiting area. In emergency situations, corridors should remain clear to allow safe and quick evacuation. I am sharing some photos of this with you for your consideration. Since your hospital is among the top hospitals in Kolkata, it is very important to maintain the highest safety standards. I hope the management team will review this matter and take appropriate action if necessary.

We would like to express our heartfelt gratitude to C K Birla Hospital CMRI for the exceptional care, support, and compassion extended to our son, Arian Chowdhury, during his medical treatment under respected Dr. Raja Dhar From the very beginning, the hospital doctors, nurses, and support staff stood by us with unwavering dedication and kindness. The quality of medical care provided was outstanding, and every effort was made to ensure that our son received the best possible treatment and attention. We are especially grateful for the financial support and assistance extended to our family during this challenging period. On behalf of our entire family, we extend our sincere thanks and gratitude to the hospital and all those who contributed to our son's recovery and well-being. Your kindness and dedication have given us hope, strength, and confidence during one of the most difficult times in our lives. With deepest respect and gratitude, Sib Sankar Chowdhury

I was admitted here for pharyngitis treatment and feel compelled to share my experience. One of the senior doctor, especially above 45, display concerning arrogance and lack of patient respect. While many doctors handle fewer than 500 IPD/OPD patients, My professors manage over 2,000 daily with professionalism and humility. During my admission, I advised my father to wear a mask as I was unsure of my infection, and he also had a fever. Since my father had coronary issues he tends not to wear masks. The Resident Medical Officer was polite and attentive. However, a senior doctor insulted my father, saying, “Jor asle bari te thakben poribarer lokeder dekhte aste hbe naa more gele deke dewa hbe.” My counter would have been: “Nijer bari te baba nei? Apni step by step test korchen toh eto ohonkae kiser.” The doctor in question was Sujoy Mukherjee, Internal Medicine. For anyone seeking treatment, I strongly recommend hospitals with modern infrastructure and professional conduct, such as Manipal Hospitals or Medica Hospitals. No patient should endure insults; a doctor who cannot respect even their own father cannot truly respect patients. Moral accountability should be enforced, and licenses should be suspended or revoked when ethical standards are violated. Treating doctor’s registrations details should be provided on the website which should have been done earlier prior to IT Act.