Summary
Verified · 1587 reviewsJustDogs is a pet store in Ahmedabad offering products, grooming services, and pet photography, with mixed feedback on delivery performance. Customer service is generally praised despite operational issues.
Pros
- Helpful and attentive staff members who provide good customer support
- Wide range of pet products and services including photography
- Good discounts and product availability
Cons
- Significant delays in order delivery and fulfillment
- Inconsistent tracking system for app orders
- Frequent issues with partial deliveries of orders
Top reviews
Have been a customer for a long time now because of good discounts. However the deliveries are too slow and there's no set tracking system if you order from the app. But one of the executives Aarjun Joshi helped me resolve my queries and got my ordered in a day. He was super helpful.
Usually orders placed with JustDogs never arrives on time, the delivery against my order 395377 placed on 12.02, was no exception! Only partial delivery made, that too after frequent follow ups -though the order is prepaid. Fortunately, I was attended by Dharmen today who got the item ordered through Swift delivered and though partially the item ordered on JustDogs regular platform, 9 days ago. Thanks Dharmen! Please ensure improvement!
Every visit to Just Dogs has been a fun and new experience with my dogs First Harley , & Now Miles .... It has fantastic products for dogs . The thing you want and you get it. This time Just Dogs made me more happy by doing Photoshoot of my Baby Brother Miles .. He was really Happy during the photo shoot I would like to Thank Mr.Mausam for arranging the shoot The all credit goes to Fantastic photographers Ms.Dolly & Mr.Venkat The Clicks were really amazing & The Pictures were Really COOL.. They Made it great here are few pics from the event
